December 14, 2004

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This isn't happening.

I just got off the phone with my Prius salesman. Or should I say, my new Prius salesman. Apparently, Joe Toyota just couldn't handle the high-stakes world of Prius selling, and he moved back to South Carolina and is going back to school or something. Of course, no one called me to let me know. That would be "customer service." Something they're apparently not too good at.

But it gets better. My new salesman fesses up that my order has basically been sitting there for 10 months, and that they only get about one Prius a month. This, from the dealership that got me to choose them because they said they are "high-volume," and get more Prius(es?) than other dealers, as bonuses for large amounts of sales. And even though I thought the place was suspect, I figured since this is a "no-haggle" car, it didn't matter where I bought it, so we picked them. Whoops. I should have taken their talking website as a bad sign.

He said the only way we can get a Prius anytime soon (and no timeframe of how soon "soon" is) is to agree to pay a "premium", about $5000, to them so they can get the car from an "alternate source." (I guess there's some kind of organic Prius farm outside of Fargo that I'm not aware of or something.) So he says I can (1) pay the premium (2) Keep waiting, or (3) Get my deposit back.

So now I'm doing what I should have done at the beginning: Contacting other dealerships, and trying to get on their lists. I'm also trying to contact Toyota directly, to make sure my place in line isn't lost, and to register a complaint about Toyota North in Mount Kisco. I'm also cursing at lot, but I don't think that's helping much.

This is ridiculous.

Posted by Kevin at December 14, 2004 04:33 PM


That is some stuff.

Posted by: bizz at December 14, 2004 06:37 PM

This probably won't make you feel any better but I guess it's becoming a common practice for the Prius.

Posted by: ascion at December 14, 2004 07:47 PM

I imagine that the wait list would be pretty long everywhere since the car is obviously imaginary. I'm going to defer back to my response back in June or so. Forget about it. LET IT GO!! Buy something else. You can always sell it later and buy a Prius when the car is a reality. When was the last time you saw a Prius on the road? These shady dealers are just going to hook up their friends anyhow. You'll never get one.

Oh wait, here's a new project for you. Buy a Camry, then convert it into a Prius. I'm looking forward to checking this website for progress on that project.

Posted by: B at December 16, 2004 02:13 PM

I can't give up now. It's war. Not to mention everyone I know (and a lot of people I don't) know I'm trying to get this car. I'm not about to admit defeat. I am a bit tempted to try and find someone selling a used 2004, though, just to stick it to dealers everywhere. But most are selling it as much, if not more, than the dealers are.

I like your Camry/Prius conversion project idea. Although if it's anything like my other projects, I'll get halfway through installing the electric motor (most likely stolen from a blender) when I'll get bored and turn my attention to making a satellite dish out of one of those metal-disc-sleds and a cordless phone.

Posted by: Kevin at December 16, 2004 02:18 PM
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